WE ARE COMMITTED TO PROTECTING YOUR PRIVACY.
INFORMATION WE COLLECT IS ONLY USED TO IMPROVE OUR SERVICE.
Collection of Personal Information
Pacific Coachlines will, from time to time, receive and store personal information you enter on our website or give to us in other forms. You may provide basic contact information such as your name, phone number, address and email address to enable us to send information, provide updates or process your transport service. We may also collect additional information at other times, including but not limited to when you provide feedback, change your content or email preferences, respond to a survey or communicate with our customer support. You may change your details at any time by advising us in writing via email.
Storage and Security of Personal Information
Pacific Coachlines strives to ensure the security, integrity and privacy of personal information submitted to our site, and updates its security measures to keep up with the current technologies. All information Pacific Coachlines receives from its customers is protected from unauthorised use or access by our protected servers and all customer information is kept confidential.
Pacific Coachlines may use personal information collected from you to provide you with information and updates regarding our website and changes to the law from time to time. Pacific Coachlines may also make you aware of their new and additional services from time to time. This email newsletter service is free. You can change your email details at any time by advising us in writing via email. If you wish to cease receiving any such information you may unsubscribe or let us know by email and your request will be actioned as soon as possible.
We may however use in general sense, without any reference to your name, your information to create marketing statistics, identify user demands and to assist it in meeting customer needs generally. In addition, we may use the information that you provide to improve our website services but not for any other use.
Disclose of Your Personal Information
Personal information is only supplied to a third party supplier when it is required for our services which you have purchased. We may from time to time need a disclose certain information, which may include your personal information, to comply with legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request. Pacific Coachlines may also use your personal information to protect the copyright, trademarks, legal rights, property or safety of www.pacificcoachlines.com.au, Pacific Coachlines, its customers or third parties.
If there is a change of control in one of our businesses (whether by merger, sale, or otherwise), or a sale or transfer of its assets, customer information which may include your personal data, could be disclosed to a potential purchaser under an agreement to maintain confidentiality, or could be sold or transferred as a part of that transaction. We would only disclose your information in good faith and where required by any of the above circumstances.
Collection of Non-Personal Information
Any non-personal information, communications and material you send to this site or to us by email, or which we obtain from third parties without promises of confidentiality, may be kept, used and disclosed by us on a non-confidential basis. We are free to use a reproduce any such information freely, and for any purpose whatsoever. Specifically, we will be free to use any ideas, concepts, know-how or techniques contained in such information for any purpose, including developing or marketing transport services. You agree that any information you send to this site must be truthful, not violate the rights of others and for us to possess and use.
Links to Other Websites
This website may contain links to other sites. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that Pacific Coachlines is not responsible for the privacy practices of such other websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by this website.